Paint & Customer Service Specialist — In-Store & Delivery

Sherwin-Williams; Hilton Head Island (SC); On-site; USD 28,000 - 32,000; Full time

Job summary

Sherwin-Williams store #3902 at 1555 Fording Island Road, Hilton Head Island, SC 2992 is seeking a Full-Time Customer Service Specialist. You will help customers select and purchase products, answer questions, and drive sales while upholding store standards.

The role requires strong customer service, product knowledge, and the ability to lift items; occasional delivery assistance may be needed. Benefits and career growth opportunities are described in-store.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Bilingual (Spanish)

Education

High School Diploma or GED

Job description

Sherwin-Williams store #3902 at 1555 Fording Island Road, Hilton Head Island, SC 2992 is seeking a Full-Time Customer Service Specialist. You will help customers select and purchase products, answer questions, and drive sales while upholding store standards.

The role requires strong customer service, product knowledge, and the ability to lift items; occasional delivery assistance may be needed. Benefits and career growth opportunities are described in-store.