Paint Store Customer Success & Sales Specialist

The Sherwin-Williams Company

Madisonville (KY)

On-site

USD 19,000 - 26,000

Full time

3 days ago

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Job summary

The Sherwin-Williams Company in Madisonville, KY is seeking a Customer Service Specialist to support both wholesale and retail customers, determine their needs, answer questions about Sherwin-Williams products, and recommend solutions.

This full-time role emphasizes delivering superior service, meeting store sales goals, handling transactions accurately, stocking displays, and maintaining product knowledge, with potential evening and weekend hours.

Qualifications

Must be at least eighteen (18) years of age.
Must be legally authorized to work in the United States without sponsorship now or in the future.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
Must be willing to work evenings and weekends with or without accommodation.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas; stock shelves and set up displays; assist with deliveries.