Retail Paint Sales & Service Specialist

The Sherwin-Williams Company; Frankfort (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 20 mile radius of Store #1228 in Frankfort, KY. You will greet customers, determine needs, suggest products, and process sales.

You will also assist with deliveries, maintain displays, stock shelves, and stay knowledgeable about products to meet sales goals and ensure client satisfaction. This role emphasizes teamwork with wholesale and retail customers and a commitment to high standards.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or CAEC

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 20 mile radius of Store #1228 in Frankfort, KY. You will greet customers, determine needs, suggest products, and process sales.

You will also assist with deliveries, maintain displays, stock shelves, and stay knowledgeable about products to meet sales goals and ensure client satisfaction. This role emphasizes teamwork with wholesale and retail customers and a commitment to high standards.