Paint Retail Specialist – Customer Experience & Sales

The Sherwin-Williams Company; Madison (WI); Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is hiring a Full-Time Customer Service Specialist at Store #3504 in Madison, WI. This role supports both wholesale and retail customers, helps identify needs, and recommends Sherwin-Williams products to ensure customer satisfaction.

You will also maintain store presentation, stock, tinting and mixing as needed, and assist with deliveries while working a schedule that may include evenings and weekends.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Kenntnisse

Customer service

Retail sales

Communication

Driver's license

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Jobbeschreibung

The Sherwin-Williams Company is hiring a Full-Time Customer Service Specialist at Store #3504 in Madison, WI. This role supports both wholesale and retail customers, helps identify needs, and recommends Sherwin-Williams products to ensure customer satisfaction.

You will also maintain store presentation, stock, tinting and mixing as needed, and assist with deliveries while working a schedule that may include evenings and weekends.