Paint Store Sales & Service Specialist

Sherwin-Williams; Madisonville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams in Madisonville, KY seeks a Full-Time Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend products. You will help resolve concerns and strive for high customer satisfaction while supporting store sales goals.

The role requires a valid driver's license, ability to lift up to 50–70 lbs, and willingness to work evenings and weekends. Previous retail or paint-supply experience is preferred.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year in delivery/retail/customer service.
• Experience selling paint and related products is a plus.
• Bilingual abilities including Spanish are a plus.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products as needed to customer specifications.

Skills

Customer service

Retail sales

Communication

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Madisonville, KY seeks a Full-Time Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend products. You will help resolve concerns and strive for high customer satisfaction while supporting store sales goals.

The role requires a valid driver's license, ability to lift up to 50–70 lbs, and willingness to work evenings and weekends. Previous retail or paint-supply experience is preferred.