Paint Store Customer Service & Tint Specialist

The Sherwin-Williams Company; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #3903 in Indianapolis. You will help customers determine needs, explain product features, and ensure accurate sales transactions while upholding store standards.

The role emphasizes building trust with customers, meeting sales goals, and maintaining product displays and inventory, with required flexibility for evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #3903 in Indianapolis. You will help customers determine needs, explain product features, and ensure accurate sales transactions while upholding store standards.

The role emphasizes building trust with customers, meeting sales goals, and maintaining product displays and inventory, with required flexibility for evenings and weekends.