Paint Store Customer Solutions Specialist

Sherwin-Williams Co.; Carmel (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1122 in Carmel, IN. You will assist customers, determine needs, and recommend Sherwin-Williams products while supporting sales goals and maintaining store presentation.

The role involves in-store and phone interactions, tinting/mixing products, stock management, and occasional deliveries. Flexible hours may apply, with a starting wage of $17.05 per hour.

Qualifications

• Minimum requirements include being at least 18 years old, legal authorization to work in the U.S., and a valid driver’s license.
• Preferred: HS diploma or GED, 1 year in delivery/retail/customer service, paint/paint-related product experience, ability to read/write/speak more than one language (Spanish highlighted).

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products/services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Pull products from floor/warehouse and tint/mix as needed.
• Stock shelves and set up displays; maintain clean equipment and areas.
• Assist deliveries and load/unload trucks.

Skills

Customer service

Sales

Communication

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1122 in Carmel, IN. You will assist customers, determine needs, and recommend Sherwin-Williams products while supporting sales goals and maintaining store presentation.

The role involves in-store and phone interactions, tinting/mixing products, stock management, and occasional deliveries. Flexible hours may apply, with a starting wage of $17.05 per hour.