Paint Store Customer Service & Sales Expert

Sherwin-Williams Co.; Vancouver (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Flexible spending accounts

Paid time off

Retirement benefits

Employee discounts

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist to support store operations in Vancouver, WA. The role involves assisting wholesale and retail customers, answering product questions, and delivering excellent service to help meet sales goals.

Responsibilities include processing transactions, stocking displays, tinting and mixing products, and maintaining accurate records. The position requires flexibility for evenings/weekends and a valid driver’s license.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Teamwork

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist to support store operations in Vancouver, WA. The role involves assisting wholesale and retail customers, answering product questions, and delivering excellent service to help meet sales goals.

Responsibilities include processing transactions, stocking displays, tinting and mixing products, and maintaining accurate records. The position requires flexibility for evenings/weekends and a valid driver’s license.