Paint Store Customer Service Pro

Sherwin-Williams Co.; Rocklin (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams Co. in Rocklin, CA is seeking a Customer Service Specialist to assist wholesale and retail customers, explain product features, and recommend solutions while upholding store quality and sales goals. Store #708523, 5619 Pacific St, Rocklin, CA 95677-3174, is the primary work location.

You will handle transactions, maintain displays, stock shelves, and support deliveries. The role emphasizes customer satisfaction and adherence to safety and company policies.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Provide excellent customer service and determine customer needs.
• Assist customers in person and over the phone by presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Maintain precise work order files and contribute to display upkeep and stock control.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. in Rocklin, CA is seeking a Customer Service Specialist to assist wholesale and retail customers, explain product features, and recommend solutions while upholding store quality and sales goals. Store #708523, 5619 Pacific St, Rocklin, CA 95677-3174, is the primary work location.

You will handle transactions, maintain displays, stock shelves, and support deliveries. The role emphasizes customer satisfaction and adherence to safety and company policies.