Paint Solutions & Customer Care Specialist

The Sherwin-Williams Company; Sonoma (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #721025 in Sonoma, CA. This role supports wholesale and retail customers by determining needs, recommending products, and ensuring high levels of service to help achieve sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing when needed, maintaining displays, and delivering friendly, accurate service.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Preferred: High School diploma or GED.
• Experience in delivery/retail/customer service is a plus.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.

Skills

Customer service

Sales

Cash handling

Multitasking

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #721025 in Sonoma, CA. This role supports wholesale and retail customers by determining needs, recommending products, and ensuring high levels of service to help achieve sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing when needed, maintaining displays, and delivering friendly, accurate service.