Paint Store Experience & Customer Service Specialist

The Sherwin-Williams Company

Rocklin (CA)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #708253 in Rocklin, CA. You will assist wholesale and retail customers, recommend product solutions, and help maintain high store standards.

Responsibilities include handling sales transactions, stocking, and occasional deliveries while ensuring customer satisfaction and meeting store sales goals. Legal work authorization and a valid driver’s license are required, with lifting up to 70 lbs.

Qualifications

Minimum age 18 or older.
Legally authorized to work in the United States without sponsorship.
Valid, unrestricted driver’s license.
Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
Willingness to work evenings and weekends as scheduled.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain in-stock and presentable condition in assigned areas.
Assist in making deliveries, as needed.