Paint Store Customer Experience Specialist

Sherwin-Williams; Noblesville (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams in Noblesville, IN is seeking a Customer Service Specialist to assist wholesale and retail customers, resolve concerns, and meet store sales goals. This full-time role emphasizes product knowledge and high standards of service.

The position is based at Store #1392, located at 14155 Mundy Dr., Noblesville, IN 46060, with a starting pay rate of $17.05/hr and duties including stocking, tinting, and assisting deliveries as needed.

Qualifications

• Experience in customer service in retail or delivery settings.
• Ability to meet sales goals.
• Comfort handling transactions and POS systems.
• Willingness to work evenings/weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Retail

Delivery coordination

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Noblesville, IN is seeking a Customer Service Specialist to assist wholesale and retail customers, resolve concerns, and meet store sales goals. This full-time role emphasizes product knowledge and high standards of service.

The position is based at Store #1392, located at 14155 Mundy Dr., Noblesville, IN 46060, with a starting pay rate of $17.05/hr and duties including stocking, tinting, and assisting deliveries as needed.