Paint Solutions Specialist — Elevate Customer Service & Sales

The Sherwin-Williams Company; North Canton (OH); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

The Sherwin-Williams Company in the North Canton area seeks a Customer Service Specialist to support stores within a 20 mile radius of Store 1391. You will assist customers in person and by phone, determine needs, recommend products, and ensure maximum client satisfaction while meeting sales goals.

Responsibilities include processing sales, stocking, tinting/mixing to spec, handling deliveries, and maintaining clean, organized displays.

Qualifications

• Minimum requirements not specified beyond age and work eligibility.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Customer service, sales, and basic product knowledge are implied.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays; tint and mix products per customer specifications.
• Load/unload delivery trucks and assist in deliveries when needed.
• Maintain in-stock and presentable condition in assigned areas; stay knowledgeable on products offered.

Job description

The Sherwin-Williams Company in the North Canton area seeks a Customer Service Specialist to support stores within a 20 mile radius of Store 1391. You will assist customers in person and by phone, determine needs, recommend products, and ensure maximum client satisfaction while meeting sales goals.

Responsibilities include processing sales, stocking, tinting/mixing to spec, handling deliveries, and maintaining clean, organized displays.