Paint Sales & Service Specialist

The Sherwin-Williams Company; Pitman (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company in Pitman, NJ is seeking a Customer Service Specialist to support retail and wholesale customers. You will assist customers, answer questions about products, and recommend solutions while helping maintain store standards and sales goals.

The role requires handling sales transactions, stocking, tinting, and sometimes deliveries. Multilingual abilities are a plus, with the potential to lift up to 50–70 lbs and work evenings or weekends as needed.

Qualifications

• Experience in customer service or sales environments.
• Ability to communicate clearly with customers and team members.
• Familiarity with retail operations and product knowledge.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse and stock displays.
• Tint and mix products, as needed, to customer specifications.
• Maintain in-stock and presentable conditions in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures and assist in preventing loss.

Skills

Customer service

Sales

Cash handling

Multilingual

Product knowledge

Tinting equipment

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

The Sherwin-Williams Company in Pitman, NJ is seeking a Customer Service Specialist to support retail and wholesale customers. You will assist customers, answer questions about products, and recommend solutions while helping maintain store standards and sales goals.

The role requires handling sales transactions, stocking, tinting, and sometimes deliveries. Multilingual abilities are a plus, with the potential to lift up to 50–70 lbs and work evenings or weekends as needed.