Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Stafford Township (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #705153 in Manahawkin, NJ. You will assist customers in person and by phone, determine needs, present products, and process sales transactions accurately while upholding store standards.

This role emphasizes building trust with wholesale and retail customers, staying informed on product features, and achieving monthly, quarterly, and yearly sales goals.

Qualifications

• Must be at least eighteen (18) years old
• Must be legally authorized to work in the country of employment without sponsorship
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion
• Must be willing to work evenings/weekends
• If internal to Sherwin-Williams, must have at least a 'meets expectations' rating
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #705153 in Manahawkin, NJ. You will assist customers in person and by phone, determine needs, present products, and process sales transactions accurately while upholding store standards.

This role emphasizes building trust with wholesale and retail customers, staying informed on product features, and achieving monthly, quarterly, and yearly sales goals.