Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Bedminster Township (NJ); On-site; USD 19,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company in Somerville, NJ, is seeking a Customer Service Specialist for Store #705266. This role serves wholesale and retail customers, determines needs, answers product questions, and recommends solutions to ensure satisfaction and drive sales.

Responsibilities include handling in-person and phone inquiries, processing transactions, stocking shelves, assisting with deliveries, and maintaining visual standards.

Qualifications

• Excellent customer service and sales abilities.
• Ability to determine customer needs and present solutions.
• Willingness to work evenings and weekends.
• Able to lift up to 50–70 lbs as needed.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Process sales transactions accurately and in line with policies.
• Maintain stock, displays, and store upkeep.
• Support deliveries and inventory control as needed.
• Stay knowledgeable on products and available options.

Skills

Customer service

Sales

Communication

Multilingual (language skills)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Somerville, NJ, is seeking a Customer Service Specialist for Store #705266. This role serves wholesale and retail customers, determines needs, answers product questions, and recommends solutions to ensure satisfaction and drive sales.

Responsibilities include handling in-person and phone inquiries, processing transactions, stocking shelves, assisting with deliveries, and maintaining visual standards.