Paint Sales & Service Specialist

The Sherwin-Williams Company; Fresno (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Sherwin-Williams Company in Fresno, CA is seeking a Customer Service Specialist to assist customers in selecting paint and related products, both in store and over the phone. You will build trust with wholesale and retail customers, process transactions, and strive to meet monthly and yearly sales goals while maintaining product displays and stock.

The role requires English and Spanish communication, the ability to lift up to 70 lbs, and availability for varied hours, including evenings and

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Bilingual English/Spanish

Sales

Communication

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Fresno, CA is seeking a Customer Service Specialist to assist customers in selecting paint and related products, both in store and over the phone. You will build trust with wholesale and retail customers, process transactions, and strive to meet monthly and yearly sales goals while maintaining product displays and stock.

The role requires English and Spanish communication, the ability to lift up to 70 lbs, and availability for varied hours, including evenings and