Paint Sales & Customer Service Pro

Sherwin-Williams Co.; Duluth (GA); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Sherwin-Williams is seeking a Customer Service Specialist to support our Duluth, GA stores by assisting wholesale and retail customers, answering questions, and recommending products. You will resolve concerns, stay current on product features, and help maintain store presentation and sales goals.

The role emphasizes delivering excellent service, handling transactions, and collaborating with team members to meet monthly, quarterly, and yearly sales targets while ensuring customer satisfaction

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Connaissances

Customer service

Retail sales

Cash handling

Communication

Teamwork

Formation

High school diploma

Description du poste

Sherwin-Williams is seeking a Customer Service Specialist to support our Duluth, GA stores by assisting wholesale and retail customers, answering questions, and recommending products. You will resolve concerns, stay current on product features, and help maintain store presentation and sales goals.

The role emphasizes delivering excellent service, handling transactions, and collaborating with team members to meet monthly, quarterly, and yearly sales targets while ensuring customer satisfaction