Paint Retail Specialist - Multi-Location CSR

Sherwin-Williams Co.; Brighton (MI); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. The role emphasizes delivering excellent service while supporting store sales goals.

You will handle in-store and phone inquiries, process transactions, stock displays, and maintain product knowledge to ensure high customer satisfaction. Evening/weekend availability is required with growth opportunities in a national retailer.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve materials and lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• Internal to Sherwin-Williams, must have a 'meets expectations' rating on latest appraisal.
• Internal to Sherwin-Williams, must have completed HR Cloud eLearning courses for current position.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Cash handling

Communication

Bilingual (Spanish)

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Jobbeschreibung

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. The role emphasizes delivering excellent service while supporting store sales goals.

You will handle in-store and phone inquiries, process transactions, stock displays, and maintain product knowledge to ensure high customer satisfaction. Evening/weekend availability is required with growth opportunities in a national retailer.