Paint Retail Expert & Customer Solutions

The Sherwin-Williams Company; White Lake Charter Township (MI); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #1291 in White Lake, MI. You will help retail and wholesale customers identify needs, answer questions about products, and recommend solutions to ensure satisfaction.

Responsibilities include resolving concerns promptly, maintaining high store standards, and helping the team achieve sales goals. Bilingual Spanish skills are a plus.

Qualifications

• Minimum age 18 and legal work authorization in the country of employment.
• Must have a valid, unrestricted Driver's License.
• Ability to lift up to 50 lbs and occasional 70 lbs; willingness to work evenings/weekends.
• Internal Sherwin-Williams: HR courses completed and performance rated at least 'meets expectations'.

Responsabilités

• Assist wholesale and retail customers to determine needs and provide product guidance.
• Answer questions about Sherwin-Williams products and recommend solutions.
• Resolve customer concerns promptly to ensure satisfaction and maintain store standards.
• Contribute to achieving store sales goals and maintain visual standards.

Connaissances

Customer service

Retail sales

Bilingual Spanish

Communication

Formation

High School Diploma or GED

Outils

Tinting equipment

Description du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #1291 in White Lake, MI. You will help retail and wholesale customers identify needs, answer questions about products, and recommend solutions to ensure satisfaction.

Responsibilities include resolving concerns promptly, maintaining high store standards, and helping the team achieve sales goals. Bilingual Spanish skills are a plus.