Paint Retail Customer Experience Specialist

Sherwin-Williams Co.; Lakewood (CO); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store 701642 in Lakewood, CO.

The role focuses on assisting both wholesale and retail customers, resolving questions about products, and recommending suitable solutions to maximize client satisfaction and meet store sales goals. Responsibilities include handling in-store and phone inquiries, processing transactions, stocking shelves, tinting/mixing products, and supporting deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver’s license.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with store policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from sales floor or warehouse and tint/mix as needed.
• Stock shelves and set up displays; load/unload delivery trucks as needed.

Skills

Customer service

Sales

Retail operations

Bilingual

Cash handling

Stock management

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store 701642 in Lakewood, CO.

The role focuses on assisting both wholesale and retail customers, resolving questions about products, and recommending suitable solutions to maximize client satisfaction and meet store sales goals. Responsibilities include handling in-store and phone inquiries, processing transactions, stocking shelves, tinting/mixing products, and supporting deliveries as needed.