Paint & Customer Service Specialist

Sherwin-Williams; Reno (NV); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

Sherwin-Williams, Reno, NV, is seeking a Customer Service Specialist to assist customers in person and over the phone, identifying needs and recommending solutions. This role supports both wholesale and retail clients, maintains product knowledge, and helps achieve store sales goals.

You will handle transactions, stock displays, and assist with deliveries as needed, while complying with policies and ensuring customer satisfaction.

Qualifications

• Must be 18+ years old.
• Authorized to work in the United States without visa sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Able to work evenings and weekends as required.

Responsibilities

• Provide excellent customer service to retail and wholesale customers.
• Determine customer needs and present appropriate Sherwin-Williams products and services.
• Process sales transactions accurately and according to policies.
• Maintain store displays, stock shelves, and prepare orders for delivery.
• Assist in deliveries and loading/unloading trucks as needed.
• Stay knowledgeable on products and communicate options to customers.

Skills

Customer service

Retail sales

Communication

Multilingual

Inventory handling

Education

High School Diploma

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams, Reno, NV, is seeking a Customer Service Specialist to assist customers in person and over the phone, identifying needs and recommending solutions. This role supports both wholesale and retail clients, maintains product knowledge, and helps achieve store sales goals.

You will handle transactions, stock displays, and assist with deliveries as needed, while complying with policies and ensuring customer satisfaction.