Paint & Customer Experience Specialist

The Sherwin-Williams Company; Fort Dodge (IA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Fort Dodge, IA is seeking a full-time Customer Service Specialist to assist customers in-store and with wholesale needs, determine requirements, and recommend suitable products. You will resolve customer concerns promptly and help maintain product quality and store standards.

You will handle sales transactions, stock shelves, tint and mix products, assist in deliveries, and contribute to meeting monthly sales goals while staying current on product features and

Qualifications

• Customer service experience in retail or similar settings.
• Ability to handle sales transactions accurately and follow store procedures.
• Willingness to lift up to 70 lbs. and work a flexible schedule including evenings/weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Process sales transactions and follow policies and procedures.
• Stock shelves and set up displays; tint and mix products to customer specs.
• Assist in deliveries as needed and maintain inventory control.

Skills

Customer service

Sales

Cash handling

Inventory management

Delivery coordination

Bilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

POS system

Job description

The Sherwin-Williams Company in Fort Dodge, IA is seeking a full-time Customer Service Specialist to assist customers in-store and with wholesale needs, determine requirements, and recommend suitable products. You will resolve customer concerns promptly and help maintain product quality and store standards.

You will handle sales transactions, stock shelves, tint and mix products, assist in deliveries, and contribute to meeting monthly sales goals while staying current on product features and