Paint & Customer Experience Specialist

Sherwin-Williams; Farmington (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Sherwin-Williams in Farmington, MO is seeking a Customer Service Specialist to assist customers in person and by phone, promote products, process transactions, and support store sales goals. You will help customers select paints and supplies, tint and mix as needed, stock displays, and maintain store cleanliness.

The role requires a valid driver's license, ability to lift up to 70 lbs, flexibility to work evenings or weekends, and strong teamwork.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• Internal to Sherwin-Williams, must have a Meets Expectations rating and completed HR Cloud eLearning courses.
• High School diploma or GED preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Farmington, MO is seeking a Customer Service Specialist to assist customers in person and by phone, promote products, process transactions, and support store sales goals. You will help customers select paints and supplies, tint and mix as needed, stock displays, and maintain store cleanliness.

The role requires a valid driver's license, ability to lift up to 70 lbs, flexibility to work evenings or weekends, and strong teamwork.