Paint & Customer Experience Specialist

The Sherwin-Williams Company; Erie (Erie County); On-site; USD 18,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701950 in Erie, PA. This role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions that meet customer needs.

You will ensure high levels of customer satisfaction, process transactions accurately, and support sales targets. Duties include stocking, tinting, loading deliveries, and maintaining displays.

Qualifications

• Minimum: Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Assist in deliveries and load/unload delivery trucks.

Skills

Customer service

Sales

Cash handling

Multitasking

Communication

Education

High School diploma

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701950 in Erie, PA. This role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions that meet customer needs.

You will ensure high levels of customer satisfaction, process transactions accurately, and support sales targets. Duties include stocking, tinting, loading deliveries, and maintaining displays.