Paint & Customer Experience Specialist

The Sherwin-Williams Company; Lakewood (OH); On-site; USD 18,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company in Lakewood, OH is seeking a Customer Service Specialist for Store #701035 to assist customers, answer product questions, and drive sales. This full-time role supports both wholesale and retail customers and requires maintaining high store standards.

Responsibilities include resolving customer concerns, processing transactions, stocking and tinting products, and supporting deliveries as needed.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Deliver high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with store policies.
• Stock shelves and set up displays; assist in deliveries as needed.

Skills

Customer service

Sales

Communication

Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Lakewood, OH is seeking a Customer Service Specialist for Store #701035 to assist customers, answer product questions, and drive sales. This full-time role supports both wholesale and retail customers and requires maintaining high store standards.

Responsibilities include resolving customer concerns, processing transactions, stocking and tinting products, and supporting deliveries as needed.