Paint & Customer Experience Specialist

The Sherwin-Williams Company; Media (Delaware County); On-site; USD 20,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #3788 in Media, PA. You will assist customers in person and by phone, determine needs, and present the right Sherwin-Williams products and services.

Role emphasizes delivering high levels of customer satisfaction, resolving concerns, and supporting sales goals. You will also stock shelves, tint/mix products, and assist with deliveries as needed.

Qualifications

• Minimum age 18 years.
• Legally authorized to work in the country without sponsorship now or in future.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Able to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers.
• Assist in person and by phone by determining needs and offering appropriate products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and inventory.

Skills

Customer service

Sales goals

Cash handling

Inventory control

Product knowledge

Delivery support

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

POS system

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #3788 in Media, PA. You will assist customers in person and by phone, determine needs, and present the right Sherwin-Williams products and services.

Role emphasizes delivering high levels of customer satisfaction, resolving concerns, and supporting sales goals. You will also stock shelves, tint/mix products, and assist with deliveries as needed.