Paint & Color Specialist — Store Sales

The Pittsburgh Paints Company; Decatur (AL); On-site; USD 20,000 - 29,000; Full time

Job summary

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail setting. You will assist retail and contractor customers with product selection, color matching, and orders, while maintaining a clean and organized store.

The role involves loading and delivering orders, handling payments, and supporting sales goals with a team-focused mindset.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required, must pass all background items and physical.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and escalation issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Color matching

Order processing

Communication

Teamwork

Job description

The Pittsburgh Paints Company is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail setting. You will assist retail and contractor customers with product selection, color matching, and orders, while maintaining a clean and organized store.

The role involves loading and delivering orders, handling payments, and supporting sales goals with a team-focused mindset.