Paint & Color Customer Experience Specialist

The Sherwin-Williams Company; Winter Park (FL); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist in Winter Park, FL. This role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to maximize client satisfaction.

Responsibilities include in-person and phone assistance, processing transactions, stocking displays, tinting and mixing as needed, and ensuring store policies and inventory controls are followed. Strong customer service and sales skills are essential.

Qualifications

• Provide high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone to determine needs and present products.
• Build trust with wholesale and retail customers and meet sales goals.
• Process sales transactions accurately and follow store policies.

Responsabilités

• Maintain product knowledge and visual standards.
• Stock shelves and set up displays; assist with deliveries as needed.
• Follow inventory controls and improve sales where possible.

Connaissances

Customer service

Sales-oriented

Communication

Multilingual (Spanish)

Formation

High School diploma or GED

Outils

Tinting and mixing equipment

Description du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist in Winter Park, FL. This role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to maximize client satisfaction.

Responsibilities include in-person and phone assistance, processing transactions, stocking displays, tinting and mixing as needed, and ensuring store policies and inventory controls are followed. Strong customer service and sales skills are essential.