Pain Management Front Desk & Access Specialist

Mymlc; Missouri; Hybrid; USD 32,000 - 46,000; Full time

Job summary

Mymlc in Missouri is seeking an Access Representative to support patient care by handling appointment scheduling, check-in/out, and accurate data entry. Under supervision, you will communicate with patients about records and forms, prepare releases, answer phones, maintain confidentiality, and coordinate with other departments.

Experience in customer service and familiarity with medical terminology are helpful. Experience in customer service and familiarity with medical terminology are helpful.

Qualifications

• H.S. Diploma - GED or HiSET equivalent - Required
• Associate's Degree - Or business college certificate - Preferred
• Computer data entry, customer service, collections and medical record responsibility experience - Preferred
• Knowledge of medical terminology - Preferred
• Licenses and Certifications: Upon Hire
• Travel requirements: Must be able to travel between various system facilities and off-site locations as needed

Responsibilities

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative.
• Enters patient data into computer systems accurately and completely, including registration, medical record assignment, and visit creation.
• Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
• Prepares release of information and consent forms for patient signature according to applicable statutes, coordinates with other providers.
• Answers the phones, acts as receptionist for patients, visitors, providers and hospital staff.
• Receives and relays information to providers, nursing personnel, patients, family members and visitors as a liaison.
• Contacts other departments for orders received if STAT or NOW; assists in scheduling with Ancillary Departments when necessary.
• Attends departmental meetings/in-services.
• Requests payment, balances receipts for deposit, prepares deposit, reconciles daily charge tickets.
• Other duties as assigned

Skills

Data entry

Customer service

Communication

Medical terminology

Education

H.S. Diploma - GED or HiSET equivalent - Required

Associate's Degree - Preferred

Job description

Mymlc in Missouri is seeking an Access Representative to support patient care by handling appointment scheduling, check-in/out, and accurate data entry. Under supervision, you will communicate with patients about records and forms, prepare releases, answer phones, maintain confidentiality, and coordinate with other departments.

Experience in customer service and familiarity with medical terminology are helpful. Experience in customer service and familiarity with medical terminology are helpful.