Pain Center Front Desk & Scheduling Specialist

Mercy-Health-System-Corporation; Janesville (WI); In loco; USD 23.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

Descrizione del lavoro

Mercyhealth in Janesville, WI is seeking a friendly Clerical & Registration Associate to support front-desk operations, answer calls, schedule appointments, and help patients with MyChart signups.

The role handles Epic scheduling and registration, processes payments, collects co-pays, maintains patient privacy, and supports mail, supplies, and visitor management.

Strong communication and basic Epic knowledge are valued; high school diploma preferred; includes benefits and competitive pay.

Competenze

• High School diploma or equivalent preferred.
• Previous medical receptionist or reception experience preferred.
• Basic knowledge of Epic preferred.
• Good interpersonal and written communication skills.

Mansioni

• Answers incoming telephone calls, determines purpose of callers, and routes calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
• Performs Epic Scheduling and Registration, loads and verifies patient demographics, scans and verifies insurance coverage, and handles registration check-in.
• Collects co-payments, processes payments in Epic, and posts to patient accounts.
• Assists patients with MyChart signup and activation; replies to MyChart messages in a timely manner.

Conoscenze

Customer service

Epic EMR navigation

Interpersonal communication

Keyboard skills

Formazione

High School diploma or equivalent

Strumenti

Epic system

Descrizione del lavoro

Mercyhealth in Janesville, WI is seeking a friendly Clerical & Registration Associate to support front-desk operations, answer calls, schedule appointments, and help patients with MyChart signups.

The role handles Epic scheduling and registration, processes payments, collects co-pays, maintains patient privacy, and supports mail, supplies, and visitor management.

Strong communication and basic Epic knowledge are valued; high school diploma preferred; includes benefits and competitive pay.