Paid Field Technician Intern

Butler Technology and Career Development School; Hamilton (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Butler Tech shirts

Tools to keep after internship

Job summary

Butler Tech Fairfield Twp, D Russell Lee Building – Hamilton, Ohio, is seeking a Paid Field Technician Intern to join the IT department. The intern will provide frontline tier 1 and 2 support for staff, troubleshoot hardware and software, and assist in user guidance.

This role emphasizes student leadership across campus, working 8–20 hours per week from September to April, with a schedule coordinated by counseling and IT staff.

Qualifications

• Previous Support Desk Intern experience.
• Basic knowledge of computer hardware, software, and networking relevant to the position.
• Strong oral and written communication skills.
• Ability to follow instructions and work as part of a team.
• Strong work ethic and a positive attitude.
• Ability to provide customer service, document progress, organize, prioritize, problem-solve, think critically, and exercise professional judgement.
• Satisfactory attendance and discipline record.

Responsibilities

• Provide frontline tier 1 and 2 IT support for Butler Tech staff.
• Troubleshoot hardware and software issues.
• Answer technical questions and provide user advice.
• Research solutions to problems.
• Evaluate the state and future of the Butler Tech mobile app.

Skills

Customer service

Communication

Teamwork

Problem solving

Professionalism

Education

Student in IT/Engineering/DEM/Business

Job description

Butler Technology and Career Development School Butler Tech Fairfield Twp, D Russel Lee Bldg - Hamilton, Ohio Open in Google Maps

Paid Field Technician Intern

Butler Technology and Career Development School Butler Tech Fairfield Twp, D Russel Lee Bldg - Hamilton, Ohio Open in Google Maps

This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education

Job Details

Application Deadline: Posted until filled

Job Description

| POSITION Paid Field Technician Intern

| LOCATION D Russel Lee Building & Central Office

| GENERAL DESCRIPTION The IT Field Technician Intern must have previous years' experience working on the student-run support desk. The IT Field Technician Intern is expected to be a student leader across campus who both represents the student body well and serves as a role model to other students.

The IT Field Tech intern works as a member of the Butler Tech IT department. The student will provide frontline tier 1 and 2 support for Butler Tech staff in the Central Office including troubleshooting hardware and software, answering technical questions and providing user advice, and researching solutions to problems. The student will also be responsible for evaluating the state and future of the Butler Tech mobile app.

Students will be provided with Butler Tech shirts and a set of computer tools which they will be allowed to keep upon completion of their internship.

Interns will work between 8 and 20 hours a week. A schedule will be established at the start of the internship between the student, the counseling office, and IT staff.

Internships run from September to April.

| QUALIFICATIONS

• Current Fairfield Township Campus student in one of the following programs:
  • IT,
  • Engineering,
  • Digital/Emerging Media, or
  • Business;
• Previous Support Desk Intern experience;
• Basic knowledge of computer hardware, software, and networking relevant to the position;
• Strong oral and written communication skills;
• Ability to follow instructions and work as part of a team;
• Strong work ethic and a positive attitude;
• Ability to provide customer service, document progress, organize, prioritize, problem-solve, think critically, and exercise professional judgement;
• Satisfactory attendance and discipline record.

| APPLICATION DEADLINE Until Filled

| RATE OF PAY $15/hour

Position Type: Full-time

Job Categories: Support Staff > Maintenance

Job Requirements

Contact Information

• ITC CHANGEME
• 400 N Erie Hwy
• Hamilton, Ohio 45011
• Phone: [phone]
• Email: [e-mail]