Package Center Operations Supervisor

UPS; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is seeking a dedicated supervisor to lead diverse operating functions and ensure efficient daily dispatch. The role focuses on analyzing previous dispatch results, maximizing service performance, and coordinating efforts to meet customer expectations.

The position emphasizes proficiency in managing operational procedures and systems, with a commitment to equal opportunity and a discrimination-free workplace. This is a permanent, full-time role located in the United States.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance and streamline routes.
• Coordinate needs and efforts of the operation to ensure internal and external customer satisfaction.
• Provide customer service support (e.g., answering messages, concerns, call tags, destination follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Job description

UPS is seeking a dedicated supervisor to lead diverse operating functions and ensure efficient daily dispatch. The role focuses on analyzing previous dispatch results, maximizing service performance, and coordinating efforts to meet customer expectations.

The position emphasizes proficiency in managing operational procedures and systems, with a commitment to equal opportunity and a discrimination-free workplace. This is a permanent, full-time role located in the United States.