PACE Interdisciplinary Care Operations Manager

CenterLight Health System; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

28 PTO days annually

9 paid holidays

Tuition reimbursement up to $5,250

403(b) retirement plan with employer贡献

Medical, dental, and vision coverage

HSA and HRA options

FSA

Transit and commuter benefits

Gym reimbursement up to $400 annually

Employee Assistance Program (EAP)

Relias learning platform and dev

Job summary

CenterLight Healthcare PACE is seeking an experienced Administrative Care Manager to coordinate day-to-day interdisciplinary operations and oversee participant care processes. The role partners with clinical and operational leaders to ensure high-quality, compliant, and participant-centered care across the center.

Responsibilities include leading the interdisciplinary team, optimizing workflows, monitoring metrics, and coordinating staff education.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Minimum of 3 years of recent healthcare operations experience.
• At least 1 year of experience working with older adults in PACE, MLTC, or CHHA.
• Strong organizational, communication, problem-solving, and relationship-building skills.

Responsibilities

• Coordinate the day-to-day operations of the interdisciplinary team and support seamless participant care across the continuum.
• Partner with site leadership and department managers to optimize workflows, operational performance, and participant outcomes.
• Monitor operational metrics and identify opportunities for quality improvement and enhanced care delivery.
• Support the development and execution of individualized participant care plans.
• Coordinate staff education, in-services, and interdisciplinary collaboration.
• Lead and participate in quality assurance, regulatory readiness, and compliance initiatives.
• Collaborate with Shared Services and operational partners to improve processes and implement best practices.
• Monitor participant satisfaction and voluntary disenrollment trends.
• Serve as the LHCSA Administrator and participate in the Administrator On-Call rotation.

Skills

Organizational skills

Communication skills

Problem-solving

Relationship-building

Education

Bachelor's degree in Business Administration or Healthcare Administration

Master's degree (preferred)

Job description

CenterLight Healthcare PACE is seeking an experienced Administrative Care Manager to coordinate day-to-day interdisciplinary operations and oversee participant care processes. The role partners with clinical and operational leaders to ensure high-quality, compliant, and participant-centered care across the center.

Responsibilities include leading the interdisciplinary team, optimizing workflows, monitoring metrics, and coordinating staff education.