PACE Intake Coordinator: Compassionate Elder Care Advocate

MorseLife Health System, Inc.; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

HSA

FSA

403(b) Retirement Savings Plan

Paid Time Off and Holidays

Tuition Reimbursement and Professional

Employee Discounts

Job summary

MorseLife Health System, Inc. in South Florida is seeking an Intake Referral Specialist to support the PACE referral process. You will handle clerical duties, referrals, and data entry to keep patient information accurate and up to date.

This role emphasizes communication with families, physicians, and care teams, ensuring timely information flow and Medicaid eligibility verification, impacting access to services for older adults.

Qualifications

• High school diploma or GED and 1–3 years related experience.
• Familiar with Microsoft Office suite and common computer functions.
• Experience working with frail elders preferred.

Responsibilities

• Receive and screen referrals for the PACE program.
• Monitor voicemail and return calls to prospective participants and families.
• Enter referral demographics into CRM and care management systems.
• Verify Medicaid eligibility through the Florida Medicaid MMS.
• Maintain census tracking spreadsheets and assist with state reporting.
• Coordinate with physician offices to obtain medical records.
• Handle additional duties and on-call requirements as needed.

Skills

Microsoft Office

Clerical skills

Customer service

Experience with frail elders

Education

High school diploma or GED

Tools

CRM systems

Care management systems

Job description

MorseLife Health System, Inc. in South Florida is seeking an Intake Referral Specialist to support the PACE referral process. You will handle clerical duties, referrals, and data entry to keep patient information accurate and up to date.

This role emphasizes communication with families, physicians, and care teams, ensuring timely information flow and Medicaid eligibility verification, impacting access to services for older adults.