PACE Administrative Care Manager – Operations Lead

CenterLight Health System; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

PTO 28 days

9 holidays

Tuition reimbursement

403(b) plan

Health insurance

HSA/HRA options

FSA

Transit benefits

Gym reimbursement

EAP

Relias training

Job summary

CenterLight Healthcare PACE is seeking an experienced Administrative Care Manager to coordinate day-to-day interdisciplinary operations, oversee participant care processes, and drive operational excellence.

You will partner with clinical and operational leaders to ensure high-quality, compliant, and participant-centered care across the center, while serving as LHCSA Administrator and contributing to on-call rotations.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, or related field.
• Minimum of 3 years of recent healthcare operations experience.
• At least 1 year of experience with older adults in PACE, MLTC, or CHHA.
• Strong organizational, communication, problem-solving, and relationship-building skills.

Responsibilities

• Coordinate day-to-day operations of the interdisciplinary team and support seamless participant care across the continuum.
• Partner with site leadership and department managers to optimize workflows, operational performance, and participant outcomes.
• Monitor operational metrics and identify opportunities for quality improvement and enhanced care delivery.
• Support development and execution of individualized participant care plans.
• Coordinate staff education, in-services, and interdisciplinary collaboration.
• Lead and participate in quality assurance, regulatory readiness, and compliance initiatives.
• Collaborate with Shared Services and operational partners to improve processes and implement best practices.
• Monitor participant satisfaction and voluntary disenrollment trends.
• Serve as the LHCSA Administrator and participate in the Administrator On-Call rotation.

Skills

Organizational skills

Communication skills

Problem-solving

Relationship-building

Education

Bachelor’s degree in Business Administration, Healthcare Administration, or related field

Master’s degree preferred

Job description

CenterLight Healthcare PACE is seeking an experienced Administrative Care Manager to coordinate day-to-day interdisciplinary operations, oversee participant care processes, and drive operational excellence.

You will partner with clinical and operational leaders to ensure high-quality, compliant, and participant-centered care across the center, while serving as LHCSA Administrator and contributing to on-call rotations.