P&D Operations Lead: DOT Compliance & Coaching

FedEx; Lawton, Northern (OK, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

FedEx Logistics is seeking an Ops Coordinator in Lawton, OK to support pickup and delivery operations. You will coordinate routing software, dispatch couriers, and monitor cost, service, safety, and quality metrics. You may oversee P&D in the manager's absence and handle administrative duties.

Minimum education includes a high school diploma or GED, with a bachelor’s in Business or Logistics preferred. Six months of related experience is required, plus strong English communication to interact

Qualifications

• Customer service skills to respond to requests professionally.
• Ability to work in a fast-paced team environment with changing tasks.
• High level of accuracy and attention to detail.
• Leadership and coaching abilities for courier methods and safety.

Responsibilities

• Runs and optimizes routing/delivery software to improve P&D service.
• Dispatches couriers to minimize costs and preserve service integrity.
• Tracks service, safety, cost, and quality metrics.
• Investigates customer complaints and schedule delays.
• Oversees P&D operations in absence of manager.
• Maintains equipment and regulatory compliance files.

Skills

Customer service

Teamwork

Coaching & training

Attention to detail

Safety compliance

Reading/communication skills

Education

High school diploma or GED

Bachelor’s degree in Business or Logistics preferred

Tools

FedEx systems

Microsoft Office

Job description

FedEx Logistics is seeking an Ops Coordinator in Lawton, OK to support pickup and delivery operations. You will coordinate routing software, dispatch couriers, and monitor cost, service, safety, and quality metrics. You may oversee P&D in the manager's absence and handle administrative duties.

Minimum education includes a high school diploma or GED, with a bachelor’s in Business or Logistics preferred. Six months of related experience is required, plus strong English communication to interact