P&D Operations Lead

FedEx Group; Jamestown (NY); On-site; USD 67,000 - 110,000; Full time

Job summary

Federal Express Corporation is seeking a logistics supervisor to plan, organize, and staff daily pickup and delivery operations, ensuring top-tier customer service and productivity. You will coach drivers, adjust routes, and resolve complex issues while maintaining safety and compliance.

The role emphasizes leadership, effective communication, and the ability to adapt to new technologies and processes within FedEx operations.

Qualifications

• Experience in FedEx supervisory/lead roles or equivalent management experience.
• Ability to read and speak English sufficiently for FMCSA communications.
• Medical examination requirement and lifting up to 50 lbs.

Responsibilities

• Plans, organizes, directs and staffs daily P&D operations to provide outstanding service and meet goals.
• Promotes safety by supporting and implementing safety practices and training.
• Coaches drivers to improve performance and ensure policy compliance.
• Addresses and resolves complex service issues with customers.
• Adjusts routes and schedules to meet delivery commitments and develops contingency plans.
• Leads team through changing business requirements and technology, achieving KPIs.

Skills

Leadership

Coaching drivers

Communication

Time management

Interpersonal skills

Education

High School diploma/GED

Bachelor's degree

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a logistics supervisor to plan, organize, and staff daily pickup and delivery operations, ensuring top-tier customer service and productivity. You will coach drivers, adjust routes, and resolve complex issues while maintaining safety and compliance.

The role emphasizes leadership, effective communication, and the ability to adapt to new technologies and processes within FedEx operations.