Delivery Operations Manager

FedEx Group; Jamestown (GA); On-site; USD 67,000 - 110,000; Full time

Job summary

Federal Express Corporation seeks a supervisor to plan, organize and staff daily pickup and delivery operations, ensuring outstanding service and productivity goals. The role emphasizes safety, coaching, route optimization and customer issue resolution.

Qualified candidates have high school diploma, FedEx operations knowledge, and strong communication skills. The job requires lifting up to 50 lbs and compliance with FMCSA rules; Equal opportunity employer.

Qualifications

• FedEx field operations knowledge and procedures.
• Strong interpersonal, time management, organizational and communications skills.
• Basic PC skills including Microsoft Office.
• Ability to read and speak English to understand traffic signs and to respond to officials.

Responsibilities

• Promotes safety by implementing safety practices and training.
• Coaches drivers to improve performance and ensure compliance with policies.
• Addresses and resolves complex service issues with customers.
• Adjusts routes/schedules to meet delivery commitments and develops contingency plans.

Skills

Interpersonal skills

Time management

Organizational skills

Communication skills

Education

High School diploma/GED

Tools

Microsoft Office

Job description

Federal Express Corporation seeks a supervisor to plan, organize and staff daily pickup and delivery operations, ensuring outstanding service and productivity goals. The role emphasizes safety, coaching, route optimization and customer issue resolution.

Qualified candidates have high school diploma, FedEx operations knowledge, and strong communication skills. The job requires lifting up to 50 lbs and compliance with FMCSA rules; Equal opportunity employer.