P&C Transformation Consultant: AI-Driven Underwriting & Claims

Accenture PLC; Miami (FL); On-site; USD 90,000 - 180,000; Full time

Job summary

Accenture PLC is seeking a Transformation Consultant to lead and/or contribute to cross-functional POD efforts focused on reinventing underwriting and claims processes through AI-enabled workflows and analytics. You will work on end-to-end process redesigns, operating model design, and roadmaps to drive business outcomes across Claims and Underwriting.

The role requires 3+ years in P&C insurance and related delivery experience, with frequent collaboration across engineering and data teams.

Qualifications

• 3+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.
• 3+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries.
• Bachelor’s Degree

Responsibilities

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes.
• Support end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.
• AI, Data & Intelligent Workflows
• Support design of AI/agentic AI end-to-end processes and support enablement of those solutions.
• Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
• Creative problem solving, agentic AI proficiency, Process design, business architecture, operating model design, cross-functional knowledge (claims, distribution, service, operations, product, billing)
• Travel up to 80% required for this role

Skills

P&C insurance experience

Underwriting

Claims

Process engineering

Data analysis

Program management

Leadership

Education

Bachelor's Degree

Job description

Accenture PLC is seeking a Transformation Consultant to lead and/or contribute to cross-functional POD efforts focused on reinventing underwriting and claims processes through AI-enabled workflows and analytics. You will work on end-to-end process redesigns, operating model design, and roadmaps to drive business outcomes across Claims and Underwriting.

The role requires 3+ years in P&C insurance and related delivery experience, with frequent collaboration across engineering and data teams.