P&C Transformation Consultant: AI-Driven Underwriting & Claims

Accenture PLC; Boston (MA); On-site; USD 64,000 - 189,000; Full time

Job summary

Accenture is seeking a Transformation Consultant to help P&C carriers reinvent underwriting and claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. You will contribute individually and/or lead small cross-functional teams within a POD, blending insurance expertise with analytics and AI-driven solutions to improve client outcomes.

Responsibilities include assessing current-state processes, redesigning workflows, defining future

Qualifications

• 3+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.

Responsibilities

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes.
• Support end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.
• AI, Data & Intelligent Workflows
• Support design of AI/agentic AI end-to-end processes and support enablement of those solutions.
• Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
• Creative problem solving, agentic AI proficiency, Process design, business architecture, operating model design, cross-functional knowledge (claims, distribution, service, operations, product, billing)
• Travel up to 80% required for this role

Skills

Underwriting & claims knowledge

Process redesign

Analytics

AI-enabled workflows

Education

Bachelor’s Degree

Job description

Accenture is seeking a Transformation Consultant to help P&C carriers reinvent underwriting and claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. You will contribute individually and/or lead small cross-functional teams within a POD, blending insurance expertise with analytics and AI-driven solutions to improve client outcomes.

Responsibilities include assessing current-state processes, redesigning workflows, defining future