AI-Driven P&C Transformation Consultant

Accenture PLC; City of Albany (NY); On-site; USD 66,000 - 206,000; Full time

Job summary

Accenture PLC is seeking a Transformation Consultant to lead and/or contribute to cross-functional PODs within P&C insurance, focusing on underwriting and claims transformation through data-driven decisioning and AI-enabled workflows.

The role involves advising on operating models, process reinvention, and developing transformation roadmaps to achieve strategic outcomes, with up to 80% travel and a strong emphasis on collaboration with engineering and data teams.

Qualifications

• 3+ years in management consulting or industry in Property & Casualty (claims & underwriting).
• 3+ years in process engineering, data analysis, program management, or leading complex deliveries.
• Bachelor's Degree.

Responsibilities

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes.
• Support end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.
• AI, Data & Intelligent Workflows: support design of AI/agentic AI end-to-end processes and enablement of those solutions.
• Partner with engineering/data teams to design and implement end-to-end agentic workflows with human-in-the-loop controls.
• Creative problem solving, agentic AI proficiency, process design, business architecture, operating model design, cross-functional knowledge across claims, distribution, service, operations, product, billing.

Skills

Management consulting

P&C insurance

Claims & underwriting

Process engineering

Data analysis

Program management

Leadership

Education

Bachelor's Degree

Job description

Accenture PLC is seeking a Transformation Consultant to lead and/or contribute to cross-functional PODs within P&C insurance, focusing on underwriting and claims transformation through data-driven decisioning and AI-enabled workflows.

The role involves advising on operating models, process reinvention, and developing transformation roadmaps to achieve strategic outcomes, with up to 80% travel and a strong emphasis on collaboration with engineering and data teams.