Owner Solutions Pro: Resale & Transition Expert

Vacatia; Panama City Beach (FL); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Vacatia is seeking a solution-oriented sales professional to guide owners through resale, deed, and transition options in our hybrid Panama City Beach, FL location with training in Orlando. The role emphasizes empathy, clear communication, and customer-first outcomes within a fast-paced hospitality and vacation ownership context.

Ideal candidates have 2+ years in sales or customer service, strong rapport-building skills, and experience with CRM platforms such as Salesforce.

Qualifications

• 2+ years of experience in sales, customer service, or account management, preferably within real estate, hospitality, or vacation ownership.
• Proven ability to build rapport, listen empathetically, and guide customers toward informed decisions.
• Strong verbal and written communication skills with a professional and persuasive tone.
• Comfort managing both inbound service conversations and outbound sales outreach.
• High level of organization, self-motivation, and follow-through.
• Experience with CRM platforms such as Salesforce preferred.

Responsibilities

• Guide owners through resale, deed, and transition options using a consultative, solution-focused approach.
• Engage owners through inbound and outbound phone and email communications to address questions, feedback, and concerns.
• Educate and empower owners by clearly explaining available programs, benefits, and next steps.
• Collaborate cross-functionally with internal teams to resolve issues and enhance the overall owner experience.
• Maintain accuracy and accountability by documenting interactions and outcomes within CRM systems.

Job description

Vacatia is seeking a solution-oriented sales professional to guide owners through resale, deed, and transition options in our hybrid Panama City Beach, FL location with training in Orlando. The role emphasizes empathy, clear communication, and customer-first outcomes within a fast-paced hospitality and vacation ownership context.

Ideal candidates have 2+ years in sales or customer service, strong rapport-building skills, and experience with CRM platforms such as Salesforce.