Owner Services Inspector & Maintenance Coordinator

Sugarloaf Mountain Corporation; Michigan; Hybrid; USD 30,000 - 46,000; Full time

Benefits offered by this job

Free Golf and Ski Passes

Downhill Mountain Bike Park Pass

Dining Discounts

Resort Discounts

Free Water Park Passes

Lodging Discounts

Tuition Reimbursement

Housing Availability

Health Insurance

AllyHealth

Job summary

The Highlands is seeking an Owner Services Attendant to join our full-time, year-round team in Michigan. You will help ensure resort standards by coordinating inspections, upgrades, and upkeep for owner properties, while collaborating with housekeeping and other departments to meet guest expectations.

The role emphasizes attentiveness, teamwork, and independent initiative as you document unit conditions, handle maintenance requests, and participate in owner functions.

Qualifications

• Excellent interpersonal skills are required.
• Must be a team player, multitask, and adapt to changing needs.
• Willing to work independently and be self-motivated.
• Detail oriented, well organized, and professional.
• Knowledge of computers, tablets/iPad, PowerPoint and Microsoft Office is highly recommended.

Responsibilities

• Reports to Owner Services for daily task list.
• Maintains unit conditions by inspecting amenities, furnishings and repairs.
• Documents and photographs unit conditions during inspections.
• Reports and reviews rental damage and coordinates with internal teams.
• Tracks maintenance items and owner preferences; follows up for completion.
• Responds promptly to urgent maintenance or guest-impacting issues.
• Assists with housekeeping tasks as needed.
• Attends owner functions and participates in related tasks.
• Prepares day-in-review reports summarizing work and next steps.
• Performs additional responsibilities as assigned by Manager.

Skills

Interpersonal skills

Team player

Multitasking

Self-motivated

Detail oriented

Organized

Professional

Computers

Tablets/iPad

PowerPoint

Microsoft Office

Tools

PowerPoint

Microsoft Office

Tablets/iPad

Job description

The Highlands is seeking an Owner Services Attendant to join our full-time, year-round team in Michigan. You will help ensure resort standards by coordinating inspections, upgrades, and upkeep for owner properties, while collaborating with housekeeping and other departments to meet guest expectations.

The role emphasizes attentiveness, teamwork, and independent initiative as you document unit conditions, handle maintenance requests, and participate in owner functions.