Owner Relations Specialist & Property Liaison

mymvw; Hawaii; On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Healthcare: medical/dental/vision/401K

Travel discounts

Credit union membership

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Free on-site parking

Complimentary coffee & tea

Employee breakroom amenities

Quarterly celebrations & awards

Local restaurant discounts

Discounted theme park tickets & rental

Community service opportunities

Job summary

Aqua Aston Hospitality (AAH) is seeking an Owner Services Representative in Hawaii. You will recruit new owners, manage owner relations, and coordinate maintenance with vendors to keep units in top condition. You’ll also assist with administrative duties and field surveys from owners and guests.

Daily tasks include balancing tasks, supervising hourly staff, and ensuring accurate recording of charges and reports. This is an on-site role with growth opportunities in a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Some college experience preferred.

Responsibilities

• Recruit new owners by building and nurturing relationships with realtors and potential owners.
• Track, respond, and resolve unit issues from owner and guest surveys and reviews.
• Act as a liaison between unit owners and vendors for repairs; supervise maintenance; prepare work orders.
• Perform regular checks of rental units to ensure standards and OSHA compliance.
• Acquire and maintain rental contracts; present new clients; ensure start-up costs are billed correctly.
• Submit work orders and charges to Accounting; prepare annual rental reports.
• During MOD shifts, supervise staff on duty and assist front desk for coverage.
• Perform other duties as assigned.

Skills

Owner relations

Recruitment

Vendor liaison

Maintenance supervision

Work orders

Education

High school diploma

Some college preferred

Job description

Aqua Aston Hospitality (AAH) is seeking an Owner Services Representative in Hawaii. You will recruit new owners, manage owner relations, and coordinate maintenance with vendors to keep units in top condition. You’ll also assist with administrative duties and field surveys from owners and guests.

Daily tasks include balancing tasks, supervising hourly staff, and ensuring accurate recording of charges and reports. This is an on-site role with growth opportunities in a supportive team environment.