Owner Relations & Revenue Support Specialist

Pearl Street Technologies, Inc.; Pittsburgh (Allegheny County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Income protection

EAP

HSA/Commuter

Lifestyle & Wellbeing Program

Pet Insurance

Job summary

Enverus is seeking an Owner Relations Agent to join our Customer Support team. The role focuses on handling owner inquiries related to revenue, land, division orders, JIB, and A/R, while logging cases and following up on outstanding items.

Ideal candidates will have 2-5 years in revenue accounting or land, strong communication skills, and the ability to manage multiple client tasks with a calm, professional demeanor in a fast-paced energy tech environment.

Qualifications

• 2-5 years of industry-related experience and/or training in revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
• Excellent written, oral, and interpersonal communication skills.
• Ability to manage multiple tasks and clients while maintaining professionalism.

Responsibilities

• Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
• Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
• Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
• Ensure the response and manner is done in an accurate, timely and friendly manner
• Manage emotions (calm, non-defensive, respectful)
• Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience

Job description

Enverus is seeking an Owner Relations Agent to join our Customer Support team. The role focuses on handling owner inquiries related to revenue, land, division orders, JIB, and A/R, while logging cases and following up on outstanding items.

Ideal candidates will have 2-5 years in revenue accounting or land, strong communication skills, and the ability to manage multiple client tasks with a calm, professional demeanor in a fast-paced energy tech environment.