Owner Relations Lead (Remote/Hybrid)

GOEBEL FIXTURE COMPANY; Fredericksburg (TX); Hybrid; USD 60,000 - 70,000; Full time

Job summary

GOEBEL FIXTURE COMPANY is seeking an Owner Relations Manager to be the primary relationship manager for homeowners whose properties we manage. This role goes beyond traditional customer service to build long-term partnerships and ensure owners feel valued and confident their property is in good hands.

The ideal candidate is warm, highly organized, proactive, and genuinely interested in people. They should enjoy learning owners’ goals, documenting details, and coordinating with internal teams to

Qualifications

• Must be customer-facing with strong relationship skills.
• Excellent written and verbal communication required.
• Highly organized with attention to detail and records management.
• Proactive, accountable, and dependable in a remote/hybrid setting.

Responsibilities

• Serve as primary point of contact for owner questions and concerns.
• Build strong relationships and document owners' goals, milestones, and preferences.
• Coordinate with internal teams to address maintenance, repairs, and property needs.
• Communicate proactively and keep owners informed during issue resolution.
• Manage owner onboarding and explain property performance and opportunities.

Skills

Warm personality

Excellent communication

Highly organized

Proactive

Problem solving

Emotional intelligence

Multi-tasking

Independent work

Tech-friendly

Tools

Computers & spreadsheets

Job description

GOEBEL FIXTURE COMPANY is seeking an Owner Relations Manager to be the primary relationship manager for homeowners whose properties we manage. This role goes beyond traditional customer service to build long-term partnerships and ensure owners feel valued and confident their property is in good hands.

The ideal candidate is warm, highly organized, proactive, and genuinely interested in people. They should enjoy learning owners’ goals, documenting details, and coordinating with internal teams to