Owner Relations & Retention Lead

Vacation Homes Collection; Orange Beach (AL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Smart Retirement Planning

Generous Time Off

Be Part of Something Bigger

Job summary

Vacation Homes Collection in Orange Beach, Alabama is seeking an energetic Owner Relations team member to build relationships with property owners, monitor retention, and deliver prompt, respectful service to our clients and owners. You will be part of a team committed to excellent customer service and a boutique-style experience, working 9 am–5 pm Monday–Friday with occasional on-call weekend shifts.

A valid driver's license and reliable transportation are required to join our growing

Qualifications

• Reliable transportation to and from work

Responsibilities

• Build Relationships with Owners
• Monitor Owner Retention
• Extend Prompt Service to Owners
• Provide Effective Communication Within the Company and With Clients
• Maintain Owner Property Records
• Encourage and Promote the Company's Culture, Mission, and Core Values

Job description

• Location 22649 Canal RD,Orange Beach, AL, 36561,United States
• Base Pay $50,000.00 - $55,000.00 / Year
• Job Category 1
• Employee Type Full Time Exempt

Description

Job Overview:

We are looking for an energetic, hard-working, team player to be a part of our Owner Relations Team!

In this position, you will work on a TEAM committed to offering PROMPT, EXCELLENT, and RESPECTFUL customer service to each of our Clients / Property Owners.

Job Responsibilities:

• Build Relationships with Owners
• Monitor Owner Retention
• Extend Prompt Service to Owners
• Provide Effective Communication Within the Company and With Clients
• Maintain Owner Property Records
• Encourage and Promote the Company's Culture, Mission, and Core Values

Qualifications:

• Reliable transportation to and from work

Work Schedule:

Working hours are 9 am to 5 pm, Monday-Friday. This role will require occasional on-call weekend shifts as this is rotated among the owner relations team.

About Us:

Vacation Homes Collection in Orange Beach Alabama offers the best vacation rental options in Perdido Key and Orange Beach. We handle more than 100 luxury vacation rentals, in the Gulf Shores, Orange Beach, Fort Morgan, and Perdido key areas.

Vacation Homes Collection is full of amazing people working together to provide a boutique-style experience and outstanding service for our customers and property owners. advantage of this great opportunity to join our team!

Our mission: At Vacation Homes Collection we forge partnership with guests and owners to provide a home away from home experience!

Requirements

Valid Driver's License

Available to work holidays and weekends.

Reliable transportation to and from work

Completed Culture Index Survey

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please visit the link below:

If you're looking to be part of a fast-paced, values-driven company that's as serious about people as it is about performance—you're in the right place. We don't just offer jobs, we build careers in an environment that's supportive, ambitious, and a whole lot of fun!

• Competitive Pay – We offer compensation that stacks up strong against industry standards because we believe great people deserve great pay.
• Comprehensive Benefits – We offer medical, dental, and vision coverage options to support your total well-being.
• Smart Retirement Planning – We offer a 401(k) with a strong employer match to help you build a secure financial future.
• Generous Time Off – All new hires will accrue 15 paid days off per year, and your PTO grows with your tenure. Work-life balance isn't just a buzzword here.
• Be Part of Something Bigger – You'll be joining a company that's growing fast and doing things differently. Here, your work makes a visible impact.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.