Owner Relations & Retention Manager

GOEBEL FIXTURE COMPANY; Winter Park (CO); On-site; USD 58,000 - 61,000; Full time

Job summary

GOEBEL FIXTURE COMPANY in the Winter Park area is seeking an Owner Relations Manager to oversee a portfolio of 75-120 clients, ensuring retention and growth. You will be the primary contact for property owners, delivering prompt, respectful service and coordinating with a team to keep properties well maintained and responsive to owner needs.

The role emphasizes daily owner communication, onboarding of new properties, and accurate record-keeping, with a focus on strong relationships and proactive

Qualifications

• Experience coordinating with property owners or clients.
• Strong communication and teamwork skills.
• Ability to manage onboarding of new properties and owners.

Responsibilities

• Communicate with property owners daily via phone, text, email and in-person meetings.
• Build and maintain rapport with property owners.
• Manage all facets of new owner and new property onboarding.
• Attend new property inspections.
• Maintain property records.
• Review owner statements for accuracy and transparency.
• Complete routine property inspections.
• Coordinate with operations to relay property-specific information.
• Support company values, mission, and vision.

Skills

Communication with owners

Customer service

Relationship building

Onboarding

Job description

GOEBEL FIXTURE COMPANY in the Winter Park area is seeking an Owner Relations Manager to oversee a portfolio of 75-120 clients, ensuring retention and growth. You will be the primary contact for property owners, delivering prompt, respectful service and coordinating with a team to keep properties well maintained and responsive to owner needs.

The role emphasizes daily owner communication, onboarding of new properties, and accurate record-keeping, with a focus on strong relationships and proactive