Luxury Owner Experience Concierge

inMy Jet; City of White Plains (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Flexjet in White Plains, NY seeks an Owner Experience Concierge to be the frontline representative for clientele and flight crews, ensuring a welcoming, efficient environment and fulfillment of requirements.

The role involves coordinating services (catering, transportation, entertainment) and partnering with operations to resolve issues, all while maintaining guest areas and delivering world-class service in a fast-paced aviation setting.

Qualifications

• High school diploma or equivalent.
• Strong customer service experience in hospitality or luxury settings.
• Proficient with Word, Excel and Outlook; basic math skills.

Responsibilities

• Provide world-class service to clientele and crew in every interaction.
• Greet and assist clients, check in/register, and follow up on needs.
• Coordinate catering, transportation, entertainment reservations, etc.
• Work with operations to resolve conflicts and advocate for owners.
• Maintain a pleasant work environment and assist guest areas.

Skills

Customer service

Interpersonal skills

Microsoft Office

Attention to detail

Teamwork

Education

High school graduation

Tools

Microsoft Office Suite

Job description

Flexjet in White Plains, NY seeks an Owner Experience Concierge to be the frontline representative for clientele and flight crews, ensuring a welcoming, efficient environment and fulfillment of requirements.

The role involves coordinating services (catering, transportation, entertainment) and partnering with operations to resolve issues, all while maintaining guest areas and delivering world-class service in a fast-paced aviation setting.